FAQ'S

Frequently asked questions

What if I need to change or cancel my order?

Because we strive to get your order shipped as quickly as possible, we cannot cancel an order once placed as processing begins immediately.



What is your product quality guarantee?

We cannot always guarantee that your pet will like the flavor you choose; but we do guarantee that our treats, and consumables are fresh, wholesome, and healthy.



What is your return policy?

Consumables and treats, may be returned or exchanged within 7 days of purchase if stale or product is damaged. A picture and original receipt are required. We cannot always guarantee that your pet will like the flavor you choose; but we do guarantee that our treats, and consumables are fresh, wholesome, and healthy. Contact us at [email protected]



What payment methods do you accept?

Visa, Mastercard and Cash